IT service level agreements for early-career legal practitioners

IT Service Level Agreements (SLAs). Most people think they’re just a bunch of KPIs and fine print, but anyone who’s been in a crisis knows they’re the lifeblood of trust in tech. A well-crafted SLA can mean the difference between seamless service and total chaos. In this one-hour session, aimed at candidate and early-career legal practitioners, we’ll cut through the jargon and show you the real value of a smartly negotiated IT SLA.

At ITLawCo, we’ve handled SLAs for important clients, navigating the high-stakes world where expectations meet reality. Whether it’s uptime guarantees or disaster recovery, we’ll walk you through the essentials—and the tricks to managing these agreements so they actually work for you.

We’ll cover:

• The critical clauses (and why they’re more than just numbers)
• How to manage risks and penalties without setting off alarms
• Negotiation tactics that balance firm demands with realistic expectations

Details

• Duration: 1 hour (enough time to turn SLAs from boring to brilliant)
• Platform: Google Meet (live and unrecorded, so you’ll have to be present)

If you think SLAs are just a box-ticking exercise, this session will change your mind. It’s for legal practitioners who want to understand not just the paperwork, but the power of a well-drafted SLA.

Seats are limited—secure yours today by clicking the link.

Right of admission reserved (we like to keep things exclusive).