ITIL and IT governance

Join us for a deep dive into the Information Technology Infrastructure Library (ITIL), where we’ll explain how ITIL best practices can optimise IT governance and service management. We’ll highlight the ways in which ITIL can enhance IT service delivery and alignment with business goals.

What you’ll get out of the session

• Learn the fundamentals of ITIL and its application to IT governance.
• Understand how ITIL can improve IT service management and delivery.
• Get actionable insights on how to align IT services with business strategy.

Ideal attendees

• IT service managers
• Operations managers
• IT directors and executives
• Service delivery professionals

Brief agenda

1. Introduction to ITIL and its role in IT governance
2. ITIL best practices for service management
3. Strategies for aligning IT services with business objectives
4. Q&A with IT service management professionals