Build a POPIA-compliant objection process in just three weeks—supported by experts every step of the way.
Since the 2025 POPIA regulations amendments, handling objections isn’t just best practice, it’s a legal obligation. Regulation 2 now requires organisations to manage objections through every channel:
Email. SMS. WhatsApp. Phone. Post.
But most teams have no system in place. No templates. No register. No idea what to do when the first objection comes through.
That’s where the Objection Enablement Sprint comes in.
It’s a guided, done-with-you implementation engagement that takes you from exposure to execution—quickly, clearly, and with tools that actually work in the real world.
What’s included
Over three focused weeks, we help you build a complete objection handling system. You’ll get:
- A Regulation 2–aligned objection handling SOP, tailored to your organisation
- Form 1 templates, objection response scripts, escalation maps
- A digital objection register in Excel and Notion formats
- Staff training decks for call centre, reception, admin, and compliance teams
- Messaging banks for edge-case responses (WhatsApp, in-person, phone)
- Integration support for CRM, email systems, and workflows
Whether you’re a public body, startup, school, or enterprise supplier—this is how you implement compliance in practice, not just on paper.
Who it’s for
The Objection Enablement Sprint is ideal for:
- AI and SaaS scaleups handling sensitive or high-volume data
- Healthcare providers and clinics responding to patient requests
- Public sector bodies and schools needing structure, not just policy
- Legal and compliance teams who want implementation, not another memo
Why it works
Because POPIA enforcement doesn’t care how good your policy sounds.
It cares what your team does when a user says: “I object to you processing my information”.
This sprint gives you that answer. It helps you go live with objection handling in three structured, supported weeks—without reinventing the wheel or waiting on legal review.
Pricing
From R48,000, depending on scope and scale.
Includes all materials, expert guidance, team onboarding, and internal-use rights.
Want to go further? Bundle this with Consent Made Simple or POPIA Officer-in-a-Box for a full rights enablement rollout.
Not sure where to start?
Take the Are You Ready to Object? quiz or download the Rights Reset Toolkit to see where your risks are.
👉 Ready to get objection-ready? [Book your discovery call or download the sprint overview]