{"id":3899,"date":"2026-06-12T12:14:44","date_gmt":"2026-06-12T12:14:44","guid":{"rendered":"https:\/\/itlawco.com\/?p=3899"},"modified":"2026-06-12T12:15:16","modified_gmt":"2026-06-12T12:15:16","slug":"gauteng-department-of-health-enforcement-notice","status":"publish","type":"post","link":"https:\/\/itlawco.com\/fr\/gauteng-department-of-health-enforcement-notice\/","title":{"rendered":"Gauteng Department of Health enforcement notice"},"content":{"rendered":"\n\t\t<div id=\"fws_6a60fad588c6c\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"20:1-20:477;1513-1989\">On 8 June 2026, the Information Regulator issued a PAIA enforcement notice against the Gauteng Department of Health, ordering it to release records it had already agreed to disclose more than a year earlier. The Gauteng Department of Health enforcement notice is a study in what happens when a public body treats a Settlement Certificate as optional, and it carries pointed lessons for government departments, information officers, and anyone seeking records from the state.<\/p>\n<blockquote>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"22:1-22:176;1991-2166\">This article explains what was requested, how the Department\u2019s conduct unravelled over two years, and what the Regulator\u2019s order means for the access-to-information landscape.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"24:1-24:17;2168-2184\">Key takeaways<\/h2>\n<ul class=\"&#091;li_&amp;&#093;:mb-0 &#091;li_&amp;&#093;:mt-1 &#091;li_&amp;&#093;:gap-1 &#091;&amp;:not(:last-child)_ul&#093;:pb-1 &#091;&amp;:not(:last-child)_ol&#093;:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"26:1-30:139;2186-3193\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"26:1-26:180;2186-2365\">Deemed refusal\u2014the failure of a public body to respond to a request within the statutory period\u2014is itself a PAIA breach, and it is not cured by later engaging in settlement.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"27:1-27:248;2366-2613\">A Settlement Certificate issued by the PAIA Division under reg 12(4) as per form 10 of Annexure A is binding. Failing to honour it is a separate and serious failure; one that the Settlement Certificate itself contemplates will result in Enforcement Committee referral.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"28:1-28:198;2614-2811\">Bare assertions of compliance, unsupported by explanation or evidence, will not satisfy the Regulator when a complainant has placed specific, uncontroverted proof of non-disclosure on the record.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"29:1-29:243;2812-3054\">For public bodies, access to records is peremptory under section 11 of PAIA. Unlike requests to private bodies, no rights-based justification is required from the requester; the burden falls entirely on the body to justify any withholding.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"30:1-30:139;3055-3193\">Non-compliance with this enforcement notice is an offence under section 77K of PAIA, carrying a fine or up to three years\u2019 imprisonment.<\/li>\n<\/ul>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"32:1-32:59;3195-3253\">Background: records, a settlement, and a broken promise<\/h2>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"34:1-34:23;3255-3277\">The records sought<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"36:1-36:92;3279-3370\">In July 2023, journalist<a href=\"https:\/\/za.linkedin.com\/in\/jeff-wicks-6a77a624\"> Jeffrey Wicks<\/a> submitted two requests to the Department under PAIA:<\/p>\n<ul class=\"&#091;li_&amp;&#093;:mb-0 &#091;li_&amp;&#093;:mt-1 &#091;li_&amp;&#093;:gap-1 &#091;&amp;:not(:last-child)_ul&#093;:pb-1 &#091;&amp;:not(:last-child)_ol&#093;:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"38:1-39:182;3372-3859\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"38:1-38:306;3372-3677\">A schedule of payments to suppliers and service providers of Mamelodi Hospital for transactions between R300 000 and R499 999, covering January 2020 to June 2023, including purchase order details, supplier names, B-BBEE certificates, and company registration documents (\u201cthe Mamelodi Hospital Records\u201d).<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"39:1-39:182;3678-3859\">All internal audit reports and annexures generated by the Department\u2019s Chief Directorate: Audit and Compliance between January 2020 and January 2023 (\u201cthe Audit Reports Records\u201d).<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"41:1-41:308;3861-4168\">The broader context provided by the complainant was significant. The requests related to the investigation into <a href=\"https:\/\/en.wikipedia.org\/wiki\/Murder_of_Babita_Deokaran\">the assassination of Ms Babita Deokaran<\/a>, the Department\u2019s then Chief Director of Financial Accounting, who had been investigating allegations of widespread fraud and corruption in the Department.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"43:1-43:38;4170-4207\">Deemed refusal and the settlement<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"45:1-45:261;4209-4469\">The Department never responded to either request, nor to the subsequent internal appeal lodged in September 2023. Its silence constituted deemed refusal under section 27 of PAIA at the request stage and deemed dismissal under section 77(7) at the appeal stage.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"47:1-47:362;4471-4832\">The complainant then approached the Information Regulator\u2019s PAIA Division in March 2024. After the Division engaged the Department, the parties concluded a Settlement Agreement on 30 July 2024. Under the resulting Settlement Certificate, the Department agreed to grant access to the requested records, with certain personal information redacted, within 30 days.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"49:1-49:45;4834-4878\">That should have been the end of the matter.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"51:1-51:35;4880-4914\">Post-settlement non-compliance<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"53:1-53:252;4916-5167\">It was not. By September 2024\u2014more than 30 days after the Settlement Certificate\u2014the complainant reported that no audit reports had been disclosed and certain purchase orders were missing. What followed was a protracted process over nearly a year:<\/p>\n<ul>\n<li>The Department told the PAIA Division in March 2025 that it had fully complied; it had not.<\/li>\n<li>In April 2025, more than seven months after the deadline, the Department emailed a single audit report. The complainant showed it was not the same report he had independently obtained and sent to the PAIA Division as evidence of non-disclosure.<\/li>\n<li>The Department\u2019s spokesperson had publicly stated that the internal team had conducted audits \u201cacross facilities\u201d, yet the Information Officer deposed to an affidavit in August 2025 stating that only one report existed within the scope of the request. No explanation was offered for the contradiction.<\/li>\n<li>Purchase orders eventually provided to the complainant in June 2025 turned out to be ones he already held, submitted by him originally as a sample to demonstrate non-compliance, not as the requested records themselves.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"60:1-60:137;6039-6175\">The Department\u2019s assertions of compliance were, throughout, uncontroverted denials in the face of specific, documented proof of non-disclosure.<\/p>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"62:1-62:28;6177-6204\">What the Regulator found<\/h2>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"64:1-64:42;6206-6247\">The settlement certificate is binding<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"66:1-66:396;6249-6644\">The Regulator made clear that a Settlement Agreement is not aspirational. It is contractually binding on the parties, and the Department\u2019s repeated, incorrect assertion that it had complied demonstrated a fundamental failure to honour its obligations. The Regulator agreed with the Enforcement Committee that the Department had blatantly disregarded the Settlement Agreement.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"68:1-68:43;6646-6688\">The evidentiary burden and bare denial<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"70:1-70:441;6690-7130\">This enforcement notice presents the evidentiary dynamic in reverse from a typical commercial refusal case. Here, there was no claimed ground of refusal to evaluate; the Department had agreed to disclose everything. The question was whether it had. Against specific, uncontroverted evidence of non-disclosure (known purchase order numbers, a specific audit report the Department never addressed), a bare affidavit asserting compliance was insufficient.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"72:1-72:321;7132-7452\">The Regulator found that the Information Officer\u2019s affidavit of August 2025 \u201cdoes not contain sufficient details and explanations on submissions raised by the Complainant\u201d and that the Department\u2019s failure to explain or respond to the audit report provided by the Complainant as Annexure CD3 was particularly damaging.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"74:1-74:43;7454-7496\">Deemed refusal and constitutional duty<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"76:1-76:486;7498-7983\">The Regulator also recorded that the Department\u2019s original failure to respond to either the requests or the internal appeal was itself a constitutional failure. Under section 11 of PAIA, a public body must grant access to records unless it can establish a ground of refusal. The Department never even attempted that; it simply did not respond. The Regulator described this conduct as unacceptable and noted it left the complainant with no option but to approach the PAIA Division.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"78:1-78:52;7985-8036\">The second complaint and procedural observation<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"80:1-80:474;8038-8511\">When the Department failed to honour the Settlement Certificate, the PAIA Division advised the complainant to lodge a new complaint, which was given reference CI 392\/24. The Regulator disagreed with this approach, observing that the Settlement Certificate itself provided that non-compliance would result in referral to the Enforcement Committee. A second complaint was unnecessary procedural duplication. This is a useful operational note for both requesters and the PAIA Division.<\/p>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"82:1-82:14;8513-8526\">The orders<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"84:1-84:47;8528-8574\">The notice directs the Information Officer to:<\/p>\n<ul class=\"&#091;li_&amp;&#093;:mb-0 &#091;li_&amp;&#093;:mt-1 &#091;li_&amp;&#093;:gap-1 &#091;&amp;:not(:last-child)_ul&#093;:pb-1 &#091;&amp;:not(:last-child)_ol&#093;:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"86:1-92:60;8576-9609\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"86:1-86:217;8576-8792\">Grant access to all internal audit reports and annexures within the scope of the original request, in full compliance with the Settlement Certificate, accompanied by an index page identifying each report disclosed.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"87:1-87:228;8793-9020\">In the event any report cannot be found or does not exist, depose to an affidavit setting out all steps taken to find it, all communications with those who conducted the search, and confirmatory affidavits from those persons.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"88:1-88:212;9021-9232\">Procure an affidavit from the Department\u2019s spokesperson providing a detailed explanation of statements made publicly about the scope and findings of the audit programme, together with any supporting documents.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"89:1-89:154;9233-9386\">Grant access to the Mamelodi Hospital payment schedule in full compliance with the Settlement Certificate, with a cover page and index, within 15 days.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"90:1-90:82;9387-9468\">In the event any records cannot be found, depose to a similar search affidavit.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"91:1-91:81;9469-9549\">Disclose all records and deliver all affidavits electronically within 15 days.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"92:1-92:60;9550-9609\">Comply with the notice in full within 31 days of receipt.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"94:1-94:377;9611-9987\">The spokesperson-affidavit order is notable. It is unusual for an enforcement notice to require a named official to explain public statements, and it reflects the Regulator\u2019s view that the contradiction between the spokesperson\u2019s public acknowledgement of multiple audits and the Information Officer\u2019s sworn statement that only one exists required an explanation, not silence.<\/p>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"96:1-96:41;9989-10029\">What this means for your organisation<\/h2>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"98:1-98:46;10031-10076\">For information officers of public bodies<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"100:1-100:359;10078-10436\">Deemed refusal is not a neutral state; it is a breach of a constitutional obligation. And, it does not disappear when a settlement is later reached. Register your response timelines, respond within the statutory periods under sections 25 and 77 of PAIA, and if records cannot be found, say so formally with a proper search affidavit. Do not simply stay silent.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"102:1-102:61;10438-10498\">For compliance and legal teams at government departments<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"104:1-104:365;10500-10864\">A Settlement Certificate is a binding commitment, enforceable through the Enforcement Committee route. Treating it as a target rather than a deadline, or asserting compliance without being able to demonstrate it, creates compounded exposure. The cost of the settlement process and, now, the enforcement notice, is far greater than prompt disclosure would have been.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"106:1-106:49;10866-10914\">For requesters and public-interest litigants<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"108:1-108:301;10916-11216\">Specific evidence of non-disclosure\u2014e.g., known purchase order numbers, a copy of an undisclosed document\u2014is more powerful before the Regulator than a general complaint about incompleteness. This case shows that an uncontroverted, specific evidential record will defeat a bare denial, even a sworn one.<\/p>\n<h3 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"110:1-110:36;11218-11253\">For journalists and researchers<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"112:1-112:473;11255-11727\">The access-to-information framework applies equally to public bodies, and the peremptory language of section 11 means that once procedural requirements are met and no ground of refusal is established, disclosure is mandatory, not discretionary. The <a href=\"https:\/\/www.saflii.org\/za\/cases\/ZACC\/2009\/21.html\">Brummer<\/a> and <a href=\"https:\/\/www.saflii.org\/za\/cases\/ZACC\/2011\/32.html\">M&amp;G Media<\/a> constitutional court decisions, cited in this notice, confirm that transparency is a founding constitutional value, and that it is impossible to hold a government accountable that operates in secrecy.<\/p>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2 class=\"text-text-100 mt-3 -mb-1 text-&#091;1.125rem&#093; font-bold\" data-sourcepos=\"114:1-114:27;11729-11755\">Appeal and consequences<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"116:1-116:379;11757-12135\">As a PAIA enforcement notice issued against a public body, the Information Officer may apply to court under section 82 for appropriate relief, after notifying the Regulator of that intention within 10 working days and bringing the application within 180 days of receipt. Non-compliance is a criminal offence under section 77K, carrying a fine or up to three years\u2019 imprisonment.<\/p>\n<blockquote>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"118:1-118:309;12137-12445\">One structural note: the compliance period stated in the notice is 31 days from receipt, but the operative orders for record disclosure and affidavit delivery specify 15 days. These are not reconciled in the notice\u2014the same internal tension visible in the <a href=\"https:\/\/itlawco.com\/sibanye-stillwater-enforcement-notice\/\">Sibanye-Stillwater enforcement notice<\/a> of May 2026.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>FAQs<\/h2>\n<\/div>\n\n\n\n<div class=\"toggles \" data-br=\"none\" data-starting=\"default\" data-style=\"default\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58bf11\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58bf11\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>What is deemed refusal under PAIA?<\/a><\/h3><div id=\"toggle-panel-6a60fad58bf11\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58bf11\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"124:1-124:324;12518-12841\">Deemed refusal occurs when a public body fails to respond to a PAIA request within the statutory period (generally 30 days under section 25), or when an internal appeal is not decided within the period under section 77(3). The silence is treated as a refusal, entitling the requester to pursue the complaint or court route.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58c4db\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58c4db\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Is a PAIA settlement certificate legally binding?<\/a><\/h3><div id=\"toggle-panel-6a60fad58c4db\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58c4db\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p>Yes. A Settlement Certificate issued by the Information Regulator\u2019s PAIA Division following a facilitated settlement under section 77F records the terms agreed between the parties. It is binding on both parties, and failure to comply with it is grounds for referral to the Enforcement Committee without the need for a new complaint.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58ca36\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58ca36\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Does a journalist need to give reasons for a PAIA request to a public body?<\/a><\/h3><div id=\"toggle-panel-6a60fad58ca36\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58ca36\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p>No. Under section 11(3) of PAIA, a requester\u2019s right of access to records held by a public body is not affected by the reasons given for the request, or by the information officer\u2019s belief about those reasons. The requester must comply with procedural requirements; the body must then grant access unless it can establish a ground of refusal.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58cf0e\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58cf0e\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>What happens if a public body says it has complied but the requester disputes this?<\/a><\/h3><div id=\"toggle-panel-6a60fad58cf0e\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58cf0e\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p>The Regulator will assess the evidence from both parties. As this notice demonstrates, a bare assertion of compliance\u2014even under oath\u2014will not prevail against specific, uncontroverted evidence of non-disclosure. The body must be able to demonstrate compliance, not merely assert it.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58d3e6\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58d3e6\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>Can the Information Regulator require a named official to explain public statements?<\/a><\/h3><div id=\"toggle-panel-6a60fad58d3e6\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58d3e6\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p>This notice suggests yes, in appropriate circumstances. The Regulator ordered the Department\u2019s spokesperson to provide a sworn explanation of public statements about the audit programme that appeared to contradict the Information Officer\u2019s position. Where public statements by officials bear directly on compliance disputes, the Regulator may require an account.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" id=\"toggle-button-6a60fad58d8e1\" role=\"button\" aria-expanded=\"false\" aria-controls=\"toggle-panel-6a60fad58d8e1\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus\"><\/i>What are the consequences for non-compliance with a PAIA enforcement notice against a public body?<\/a><\/h3><div id=\"toggle-panel-6a60fad58d8e1\" role=\"region\" aria-labelledby=\"toggle-button-6a60fad58d8e1\"><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p>Non-compliance is a criminal offence under section 77K of PAIA, carrying a fine or imprisonment of up to three years, or both. The aggrieved body may challenge the notice by applying to court under section 82 within 180 days.<\/p>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"163:1-163:240;16352-16591\">This article was prepared by the ITLawCo Information Law team. ITLawCo advises public and private bodies on PAIA, POPIA and information governance in South Africa.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"165:1-165:376;16593-16968\"><em>This article is provided for general information and does not constitute legal advice. It discusses a public regulatory decision and publicly available information; no confidential information is disclosed. If your organisation needs to respond to a PAIA request, assess a compliance framework, or navigate an Information Regulator process, ITLawCo would be glad to assist.<\/em><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a60fad58e1d1\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!-- ============================================================\n     GEO STRUCTURED DATA \u2014 Gauteng Department of Health\n     PAIA enforcement notice (CI 24\/25 and CI 392\/24)\n     Paste this entire block into the page <head> (or your CMS's\n     custom-schema \/ header-scripts field).\n     Before publishing, replace the placeholder values:\n       - datePublished \/ dateModified  (ISO 8601, e.g. 2026-06-11)\n       - mainEntityOfPage @id          (the live, canonical URL)\n       - author\/publisher URLs         (confirm)\n     ============================================================ -->\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Article\",\n      \"headline\": \"Gauteng Department of Health enforcement notice: when a settlement is not the end\",\n      \"description\": \"The Information Regulator ordered the Gauteng Department of Health to release audit reports and Mamelodi Hospital payment records after it failed to honour a PAIA Settlement Certificate. 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The silence is treated as a refusal, entitling the requester to pursue the complaint or court route.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Is a PAIA settlement certificate legally binding?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Yes. A Settlement Certificate issued by the Information Regulator's PAIA Division following a facilitated settlement under section 77F records the terms agreed between the parties. It is binding on both parties, and failure to comply with it is grounds for Enforcement Committee referral without the need for a new complaint.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Does a journalist need to give reasons for a PAIA request to a public body?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"No. Under section 11(3) of PAIA, a requester's right of access to records held by a public body is not affected by the reasons given for the request, or by the information officer's belief about those reasons. The requester must comply with procedural requirements; the body must then grant access unless it can establish a ground of refusal.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What happens if a public body says it has complied but the requester disputes this?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"The Regulator will assess the evidence from both parties. A bare assertion of compliance \u2014 even under oath \u2014 will not prevail against specific, uncontroverted evidence of non-disclosure. The body must be able to demonstrate compliance, not merely assert it.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Can the Information Regulator require a named official to explain public statements?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"This notice suggests yes, in appropriate circumstances. The Regulator ordered the Department's spokesperson to provide a sworn explanation of public statements about the audit programme that appeared to contradict the Information Officer's position on the number of audit reports in existence.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What are the consequences for non-compliance with a PAIA enforcement notice against a public body?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Non-compliance is a criminal offence under section 77K of PAIA, carrying a fine or imprisonment of up to three years, or both. 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What it means for public bodies under PAIA.","breadcrumb":{"@id":"https:\/\/itlawco.com\/gauteng-department-of-health-enforcement-notice\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itlawco.com\/gauteng-department-of-health-enforcement-notice\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/itlawco.com\/gauteng-department-of-health-enforcement-notice\/#primaryimage","url":"https:\/\/itlawco.com\/wp-content\/uploads\/2026\/06\/gauteng-department-of-health-enforcement-notice-paia.jpg","contentUrl":"https:\/\/itlawco.com\/wp-content\/uploads\/2026\/06\/gauteng-department-of-health-enforcement-notice-paia.jpg","width":1672,"height":941,"caption":"The two sets of records at the heart of the matter: audit reports and Mamelodi Hospital payment records that the Department agreed to release \u2014 and did not."},{"@type":"BreadcrumbList","@id":"https:\/\/itlawco.com\/gauteng-department-of-health-enforcement-notice\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itlawco.com\/"},{"@type":"ListItem","position":2,"name":"Gauteng Department of Health enforcement notice"}]},{"@type":"WebSite","@id":"https:\/\/itlawco.com\/#website","url":"https:\/\/itlawco.com\/","name":"ITLawCo","description":"Rapide, sans peur, juridique","publisher":{"@id":"https:\/\/itlawco.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itlawco.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/itlawco.com\/#organization","name":"ITLawCo","url":"https:\/\/itlawco.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/itlawco.com\/#\/schema\/logo\/image\/","url":"https:\/\/itlawco.com\/wp-content\/uploads\/2024\/06\/Logo-prsm@4x.png","contentUrl":"https:\/\/itlawco.com\/wp-content\/uploads\/2024\/06\/Logo-prsm@4x.png","width":2854,"height":2883,"caption":"ITLawCo"},"image":{"@id":"https:\/\/itlawco.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/itlawco\/"]},{"@type":"Person","@id":"https:\/\/itlawco.com\/#\/schema\/person\/180a104e03a6d73faeb2de9137a2a995","name":"Nathan-Ross Adams","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/25dc8945a16b2092572617ca3935624f6c0c2b8e7f90f89e9dd3ce6611085fcb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/25dc8945a16b2092572617ca3935624f6c0c2b8e7f90f89e9dd3ce6611085fcb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/25dc8945a16b2092572617ca3935624f6c0c2b8e7f90f89e9dd3ce6611085fcb?s=96&d=mm&r=g","caption":"Nathan-Ross Adams"},"sameAs":["https:\/\/itlawco.com","https:\/\/www.linkedin.com\/in\/nathan-ross-adams-a5760b9a\/"],"url":"https:\/\/itlawco.com\/fr\/author\/itadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/posts\/3899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/comments?post=3899"}],"version-history":[{"count":2,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/posts\/3899\/revisions"}],"predecessor-version":[{"id":3903,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/posts\/3899\/revisions\/3903"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/media\/3900"}],"wp:attachment":[{"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/media?parent=3899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/categories?post=3899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itlawco.com\/fr\/wp-json\/wp\/v2\/tags?post=3899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}