Recently, the Information Regulator issued notices: organisations are still using repealed PAIA forms. The result? Non-compliance. Requests blocked. Officers exposed.
If you’re an Information Officer or executive, you already know the stakes. You’re accountable. And the truth is, most PAIA manuals are outdated, most staff haven’t been trained, and requests slip through the cracks. That’s the pain.
The PAIA audit is how we remove it.
The problem we solve
- Obsolete templates still circulating.
- Manuals that haven’t been touched since 2016.
- Staff confusion on who owns the request and how to respond.
- Real reputational risk if the Regulator calls.
This isn’t theory; it’s what organisations are facing right now.
Our core process
- Discover → Review your manuals, forms, and processes.
- Assess → Identify gaps against the 2021 Regulations.
- Report → Deliver a clear, confidential risk map.
- Remediate → Replace outdated forms, update manuals, brief your officers.
A system, not a binder. Built to scale across teams and industries.
What you get
- Correct PAIA forms in place immediately.
- Manuals updated and regulator-ready.
- Information Officers trained and confident.
- A board-level risk report that demonstrates diligence.
We don’t hand you theory. We leave you with compliance that works in practice.
Why it matters
This isn’t about paperwork. It’s about perception.
An outdated PAIA form says: We don’t care about your rights.
A correct form says: We respect you. We’re accountable. We’re trustworthy.
Compliance is trust theatre, and trust drives reputation, contracts, and confidence.
Why ITLawCo
We fuse law, design, and governance. Where others hand you checklists, we deliver systems. Where others react to the Regulator, we help you stay ahead.
We believe legal is a customer experience. Done right, it moves with your organisation and compounds trust.
Your next step
Don’t wait for a notice from the Regulator to make the first move.
Take control. Show diligence. Protect your credibility.